Student Professional Development Guidelines

All students must commit to and follow the Student Professional Development Guidelines during their enrollment at Paul Mitchell The School Knoxville. These guidelines were established to assist in creating a safe, focused, and enjoyable learning experience.

Attendance and Documentation of Time

1. The school records attendance in clock hours and gives appropriate attendance credit for all hours attended. The school does not add or deduct attendance hours as a penalty. Attendance is calculated using a computerized time clock and does not round hours. To ensure proper credit for clock hours, full-time students are required to clock in/out 4 times a day: when they arrive at school, when they leave for lunch, when they return from lunch, and when they leave at the end of the day. Part-time students are required to clock in/out 2 times a day: when they arrive at school and when they leave at the end of the day. If a student fails to clock in or out for their schedule on the student timeclock, the student will not receive hours. If the student wishes to dispute any hours they feel earned, the student must provide documentation to verify attendance on the missing time form. The documentation would include the student sign in sheet, the specialty class attendance role, and/or the guest service summary.
2. The school is open from 9:00 AM to 4:30 PM for day students and 5:00 PM to 10:00 PM for night students.
3. All courses require continuous attendance.
4. The prescribed attendance schedule must be maintained each week. Alternate schedules are available to those students who qualify.
5. Night students may not miss Mondays or Thursdays; Day students on Mon-Fri schedule may not miss Mondays; Day students on Tues-Sat schedule may not miss Saturdays; and 3 day schedule students may not miss Friday.
6. Students must be on time, as tardiness inhibits the learning process. Students who are late for theory class may not enter the classroom and will not receive theory credit. They may “clock in” and will be assigned special projects or assignments pertaining to their course of study. Students who are late for a specialty class or a guest artist class may attend the class, but must be accompanied into the classroom by an instructor. Students are never excused from mandatory theory class to work in the clinic classroom.
7. During the enrollment contract period, students must maintain a 90% attendance average each month in order to complete the program within the scheduled program length. Students are allowed to miss 10% of their scheduled hours before having to pay extra instructional charges. Students may use the allowed 10% of their scheduled hours for vacation, doctor appointments, illness, etc. If a student must attend additional program hours beyond his/her maximum scheduled program length due to not meeting a 90% attendance average or in order to complete academic graduation requirements, the student will be charged an additional $9.93 for cosmetology and barbering students and $10.00 for cosmetology instructor students for each hour scheduled to complete after the scheduled program length is reached. Extra instructional charges will be billed to the student’s account once the scheduled program length is reached.
   
   **Refer to the school enrollment contract for the Enrollment Contract Period definition.
   
   Please note that if a student misses more than 14 consecutive calendar days, the student may be terminated from the program.
    
8. Students attend Core the first 6 weeks (210 clock hours) of enrollment. During this time the student must maintain a monthly attendance of 90%. If at the conclusion of the month, the student’s progress report is not 90% attendance, the student may be dropped from the program and asked to re-enroll in the next class start date.
9. Students who are late or cannot attend school must contact the school and talk to the school service desk immediately. Day students must call in by 8:30 AM; night students must call in by 4:30 PM.
10. Students must request time off from school from the Education Leader.
11. Students are required to be in attendance a minimum of seven (7) hours per day, 35 hours per week for the full-time schedule; 30 hours per week for part-time 3-day schedule, and 20 hours per week for part-time students. Holidays such as Thanksgiving, Christmas, and New Year’s Day will be set according to the calendar each year. Students cannot bank hours and attend over 35 hours per week to make up for missing hours. If a student will miss hours during the week, arrangements must be made with the Director and/or Education Leader to make up those hours within the same month, or the hours missed will count against the hours allowed to miss and overtime charges can occur.
12. Lunches and breaks are scheduled for all students. All students will take 30 minutes for lunch between 12:00 noon and 1:30 PM. Students should communicate with their instructor if they have not had lunch by 1:30 PM.
    
    Observe the appropriate breaks for your school schedule. Breaks are as follows:

    Student Schedule	Breaks	Lunch
    10 hr/day	10 min. in the morning & 10 min in the afternoon	(2) 30 min.
    8 or 7 1/2 hr/day	10 min. in the morning & 10 min in the afternoon	30 min.
    6 hr/day	10 min. in the morning & 10 min in afternoon	n/a
    5 hr/day	10 min at mid-point of schedule	n/a
    4 hr/day	10 min at mid-point of schedule	n/a

13. Documentation of time: Students may not leave the school premises during regular hours without an instructor’s permission.
    1. Students who leave school premises for more than 10 minutes or those who leave early must document their time by clocking out on the time clock, signing the sign-out sheet, and having an instructor book them out.
    2. Students who leave school premises for less than 10 minutes must sign the sign-out sheet.
    3. Day students must clock out on the time clock for lunch for 30 minutes every day. Students will not receive credit for the hour if they fail to clock in/out for lunch.
14. Students may not clock in or out for another student.
15. Students must keep a record of all services each day on the “service tracking sheet,” which must be completed daily and turned in every month.

Professional Image: All Future Professionals must adhere to the following professional dress code while in attendance:

1. Future Professionals may wear black or gray in any combination.
2. Phase Two Future Professionals may wear black , gray, or white in any combination.
3. A minimal print in clothing is acceptable if it is a black and white print.
4. Clothing should be professional and clean.
5. Shoes should be black, professional, practical, comfortable, and closed-toe.
6. Hair should be styled prior to arriving at the school.
7. Any cosmetics should be applied prior to arriving at the school. 
8. The following is a list of acceptable dress:
   1. Jeans or clothing made of jean material if they are black or gray in color. Any rips or tears must fall below the fingertips, when standing up.
   2. Sweatshirts, printed T-shirts, and/or jackets with the Paul Mitchell logo or the school logo may be worn.
   3. Stylish hats, scarves, and stylish head wraps.
   4. Shorts and/or skirts that fall below the fingertips.
9. Tights or leggings should be worn with skirts or dresses that fall above the knees for all Future Professionals.
10. Name tag — as provided by the school. All Future Professionals are required to wear a name tag while in attendance.

All barbering Future Professionals must adhere to the following professional dress code while in attendance:

1. Barbering Future Professionals may wear all black or gray, to include a button-down shirt.
2. A straight tie or bow tie may be worn in black, gray, yellow, or red.
3. Accessories may be worn in black, gray, yellow, or red, which include: a belt, arm-garter, suspenders, jewelry, and/or shoes.
4. A barbering Future Professional may wear a smock, in black only.
5. Sweatshirts, printed T-shirts, hooded sweatshirts and/or jackets with the Paul Mitchell logo or the school logo may be worn.
6. Fedoras, flat hats, or ascot caps may be worn.

The following is a list of unacceptable dress for all Future Professionals in attendance:

1. Gym workout shoes, foot thongs, or beach sandals.
2. Tank tops, spaghetti string tops, or belly shirts.
3.  Sweatpants.
4. Sweatshirts, hooded sweatshirts, jackets and printed T-shirts other than those with the Paul Mitchell logo or the school logo.
5. Shorts and/or skirts that fall above fingertips, when standing up.
6. Baseball hats, visors, bandanas, caps, or beanies.
7. Spandex or biking shorts.
8. Headphones, headgear, and/or earphones are not permitted in the classroom or the clinic classroom.
9. Sunglasses.

Future Professionals who fail to comply with the Future Professional dress code may be coached and may receive an advisory

Sanitation and Personal Services

1. Future Professionals must keep workstations and classroom areas clean, sanitary, and clutter free at all times.
2. Future Professionals must clean their stations in the clinic classroom, including the floor, after each service.
3. Hair must be swept up immediately after a service is completed, before blow drying.
4. Clinic stations must be cleaned at the end of the day, prior to clocking out for the day.
5. Future Professionals may have their hair or other services done Tuesday through Thursday. To receive a service, Future Professionals must do the following prior to starting the service:
   1. Notify a Learning Leader.
   2. Be scheduled off the service books by a Learning Leader.
   3. Pay for service supplies including perms, tints, bleaches, rinses, conditioning, treatments, manicures, nails, etc.
   4. Personal services are considered rewards and scheduled for Future Professionals who are up to date with all practicals, exams, and clinic practical worksheets. School assignments and successful learning are the priority

Communication Guidelines and Professional Conduct

1. Visitors are allowed in the service reception area only. Visitors are not allowed in the classrooms, student lounge, or clinic classroom area.
2. Only emergency calls are permitted on the business phone. Future Professionals may use the Future Professional phones for a limited time. Please keep your calls to three (3) minutes or less.
3. Cell phones are permitted in assigned areas of the school.
4. Future Professionals may not visit with another Future Professional who is servicing a client.
5. Future Professionals may not gather around the service desk, service reception area, or offices.
6. Food, drinks, and water bottles are allowed only in the lunchroom.
7. Paul Mitchell The School Knoxville is a smoke-free campus. Students who fail to follow this policy will be suspended for a total of three (3) days.
8. Stealing or taking school property or another’s personal property is unacceptable, and is grounds for termination.
9. School administration has the right to access and inspect a Future Professionals locker at any time, refer to the locker policy

Learning Participation Guidelines

1. Peer teaching and tutoring are encouraged. Taking credit for another’s work or cheating during exams is unacceptable and is grounds for termination.
2. Future Professionals will be expected to maintain an average of 70% on all theory tests and assignments.
3. Future Professionals may not be released from required theory class to take a client.
4. Only service desk personnel may schedule or change client service appointments.
5. All services must be checked and the service ticket initialed by a Learning Leader.
6. Future Professionals are expected to be continuously working on school-related projects, assignments, clinic practical worksheets, reading theory, or test preparation during school hours.
7. Future Professionals will receive clock hours during the times they fully participate in their learning experience.
8. When Future Professionals are not scheduled with service appointments or are not scheduled to attend theory or an elective class, they may focus on the following:
   1. Completion of clinic practical worksheets
   2. Completion of theory review worksheets
   3. Performing a service on another Future Professional
   4. Listening to or reading school resource center materials, including educational videos, audiotapes, and books
9. Future Professionals must comply with school personnel and Learning Leader’s assignments and requests as required by the curriculum and Future Professional guidelines and rules.
10. Future Professionals may not perform hair, skin, barber, or nail services outside of school unless authorized to do so by school administration. Conducting unauthorized hair, skin, barber, or nail services outside of school will be reported to the state board and may result in your inability to receive a professional license.
11. Future Professionals are responsible for their own kit and equipment and may use a clinic station drawer only while working at that clinic station. All kit, equipment, tools, and personal items must be secured in the Future Professionals assigned locker. Paul Mitchell The School Knoxville is not responsible for any lost or stolen articles.
12. Parking is allowed in assigned parking areas only or cars may be towed at the owner’s expense.
13. All clinic practical worksheets are due the end of each month by the end of the 200 hour cycle.
14. If a Future Professional fails to complete a worksheet 100%, the Future Professional will be placed on the Back on Track list and will remain on the list until the following month, as long he/she completes the worksheet.
15. If a Future Professional fails to pass the Core written and/or practical exam on their second attempt, they may be asked to withdraw from the program and re-start in the next Core class start date
16. Theory Class: Future Professionals will not be allowed in Theory class once the Theory Leader has closed the door and started instruction. The Future Professional will not receive theory credit if they are not in theory class attendance. If a Future Professional chooses to leave Theory class for any reason he/she will not be allowed to return to Theory. If there’s a transition period during Theory, a Future Professional will be allowed to enter to receive credit for the remaining scheduled time in Theory. The school requires a Future Professional to complete all theory hours as part of their graduation requirements. Refer to the graduation requirements.